Shipping Policy

Last updated: January 4, 2026

Please review our Shipping & Delivery Policy carefully before placing an order. This policy applies to all purchases made on K9Kicks.

Overview

Thank you for shopping with K9Kicks. We are committed to providing a smooth and reliable delivery experience for all our customers across India.

Order Tracking

Once your order is confirmed and dispatched, you will receive tracking details to monitor the status of your shipment.

Shipping Method

We currently offer standard shipping only.

Standard Shipping

• Delivery Timeline: 5–7 business days

• Prepaid Orders: Free shipping

• Cash on Delivery (COD) Orders: Shipping charges are collected in advance

For COD orders, if the shipment is marked as RTO (Return to Origin) due to reasons such as non-acceptance or incorrect details, the advance shipping payment will not be refunded.

Advance Payment for COD Orders

To ensure successful delivery, shipping charges for Cash on Delivery orders are taken in advance. This helps us reduce failed deliveries and ensures smoother order fulfillment.

Delivery Delays or Cancellations

Delivery of your order may be delayed or canceled due to the following reasons:

• Incorrect or incomplete shipping address

• Non-serviceable pincode

• Unavailability of courier services in your area

• Adverse weather conditions

• Product being out of stock

• Failure to confirm the order during the confirmation process

We always make an effort to verify address and order details before dispatch.

Lost or Damaged Orders

If your order is lost or damaged during transit, please contact us within 3 days of delivery. Our support team will assist you in resolving the issue as quickly as possible.

Questions About Returns

For information related to returns or exchanges, please refer to our Return & Exchange Policy available on our website.

Contact Us

If you have any questions or concerns regarding this Shipping & Delivery Policy, feel free to reach out to us at:

📧 Email: K9.kicks3300@gmail.com